Barbican Removals Accessibility Statement

Barbican Removals is committed to providing an accessible and inclusive experience for all customers in the Barbican Removals area. We aim to ensure that everyone can access information about our moving services, request quotes, and organise removals as independently as possible, regardless of disability, technology, or personal needs.

Our Accessibility Commitment

We are working towards compliance with the Web Content Accessibility Guidelines WCAG version 2.1, at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of access needs, including users who rely on assistive technologies, keyboard-only navigation, or alternative input methods.

By following these standards, we aim to offer a website and online booking experience that is usable, understandable, and robust for people living or working in and around the Barbican Removals area.

Screen-Reader and Assistive Technology Support

Our website is designed to support customers who use screen readers and other assistive technologies. We aim to provide clear page structures, meaningful headings, descriptive text for images where required, and consistent navigation so that screen-reader users can understand our content and access information about removals in the Barbican Removals area.

Where possible, we avoid using images to present important information. Key details about our services, including bookings, quotes, and policies, are available as text so that screen readers and other assistive tools can interpret them correctly.

Keyboard Navigation

We recognise that many people cannot or prefer not to use a mouse. Our website is being developed to support full keyboard navigation so that users can move through content and forms using the keyboard alone.

We aim to ensure that all interactive elements such as menus, buttons, and form fields can be reached and used via the keyboard. Focus indicators are provided wherever possible so users can easily see which element they are currently interacting with while exploring our Barbican Removals services.

Readable Content and Design

We strive to present content in clear, straightforward language, with logical headings and short paragraphs, to support people with cognitive, visual, and learning differences. We also aim for sufficient colour contrast between text and background so that information about Barbican Removals services can be read more easily by users with low vision or colour vision deficiencies.

Text is designed to be resizable using browser settings, so customers can adjust font size to meet their individual needs without losing access to content or functionality.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website, apply updates, and seek ways to improve the online experience for everyone, including people with disabilities in the Barbican Removals area. As technologies, standards, and user needs evolve, we will continue to refine our digital services to maintain and enhance accessibility.

Accessibility Feedback and Requests

We welcome feedback from customers, visitors, and partners about the accessibility of our website and services. If you experience any barriers, find content difficult to access, or need information about Barbican Removals in a different format, you can contact us using the contact form on our website or by using our usual contact channels.

Please let us know which page or service you were using, what you were trying to do, and the type of device, browser, or assistive technology you were using. This information helps us investigate the issue and work towards a solution that benefits you and other customers in the Barbican Removals area.

Alternative Arrangements

If you are unable to access any part of our website, we will work with you to provide the information you need about our Barbican Removals services in an alternative way where reasonable. This may include providing details verbally, offering written information in more accessible formats, or supporting you to complete forms and booking requests.

Our goal is to ensure that every customer can plan and manage their move in the Barbican Removals area with confidence, dignity, and as much independence as possible.